vcarl – 01-11 Nov 30

How do folks feel about the thread channel aspect of this? Any feedback on things you dislike, ways it seems good?
V
vcarl140d ago
I don't like how you have to clear out a ping in the channel list when the channel is created, for one. Just a small interaction annoyance to do every time. The most obvious replacement is a forum channel, but tags and such make that a bigger project
UU
Unknown User140d ago
V
vcarl140d ago
Yeah we have a bot that auto closes threads in here ( #help-js ) after like 36 hours A major difference between us and Stripe is, they're a massive huge org that's paying folks salaries in part to answer questions. They probably have internal guidebooks and managers and training programs, with support from engineering. I love the way that works but I'm not sure it works for a peer network where there isn't like, a response SLA with communication training It's a solid reference though, I wasn't already a member. Stripe practices always worth looking into haha, they don't seem to do anything unless they believe they can do it well
V
vcarl140d ago
Here's something I've been kicking around, still mulling it over though
No description
V
vcarl140d ago
(and we've heard that a lot of folks don't prefer forums, so we want to leave our top chat channels active) Someone recently shared a really interesting thought, having the (theoretical) #hard-questions forum be populated based on reactions in the (theoretical) #help forum, and more rigorously track the help provided in there (up to and including a public leaderboard). Stricter moderation with more rigid style rules for participating
UU
Unknown User137d ago