vcarl – 01-11 Nov 30
How do folks feel about the thread channel aspect of this? Any feedback on things you dislike, ways it seems good?
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I don't like how you have to clear out a ping in the channel list when the channel is created, for one. Just a small interaction annoyance to do every time. The most obvious replacement is a forum channel, but tags and such make that a bigger project
Unknown User•8mo ago
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Yeah we have a bot that auto closes threads in here ( #help-js ) after like 36 hours
A major difference between us and Stripe is, they're a massive huge org that's paying folks salaries in part to answer questions. They probably have internal guidebooks and managers and training programs, with support from engineering. I love the way that works but I'm not sure it works for a peer network where there isn't like, a response SLA with communication training
It's a solid reference though, I wasn't already a member. Stripe practices always worth looking into haha, they don't seem to do anything unless they believe they can do it well
Here's something I've been kicking around, still mulling it over though
(and we've heard that a lot of folks don't prefer forums, so we want to leave our top chat channels active)
Someone recently shared a really interesting thought, having the (theoretical)
#hard-questions forum be populated based on reactions in the (theoretical) #help forum, and more rigorously track the help provided in there (up to and including a public leaderboard). Stricter moderation with more rigid style rules for participatingUnknown User•8mo ago
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This thread hasn’t had any activity in 36 hours, so it’s now locked.
Threads are closed automatically after 36 hours. If you have a followup question, you may want to reply to this thread so other members know they're related. https://discord.com/channels/102860784329052160/565213527673929729/1179590550609993781
This thread hasn’t had any activity in 36 hours, so it’s now locked.
Threads are closed automatically after 36 hours. If you have a followup question, you may want to reply to this thread so other members know they're related. https://discord.com/channels/102860784329052160/565213527673929729/1179590550609993781